INNESS

I just got back from a lovely one night stay at INNESS. I had been once before for dinner only, and my husband treated me to a solo getaway for my birthday without the kids :) I arrived prior to check in and got an amazing facial, relaxed in the bathhouse, followed by a delicious lunch. My server for lunch and brunch during my stay was Erin and she was fantastic. Amazing service, and so warm & friendly. All of her dinner recommendations were spot on. The Hotel Manager James upgraded my room to a private Cabin and it was absolutely gorgeous. Very spacious and great amenities. As a Cabin guest you also get access to the Farmhouse common areas which was equally beautiful and welcoming. There is transportation offered on property, in a very well branded mini fleet of Jeeps - beautiful touch. T

4 months ago

We took a girls trip down to Inness, expecting the full luxury experience based on the price tag, unfortunately that was not what we encountered. With room stays during the month of December starting at $1,000 per night we expected a much higher level of customer service and amenities. The bath house was incredibly small, which we could easily get past if the space was well maintained. The steam room smelled as if it had not been cleaned in weeks and there were very few attendants around. For a luxury resort, we would have expected top notch customer service and consistent maintenance of the area. E.g. water filled, towels, robes and slippers available. We decided to walk from the homestead and immediately regretted it as the walking path was muddy and not maintained. The restaurant was

4 months ago

The property is beautiful, and the staff was consistently warm and attentive, which made the stay very enjoyable. The bathhouse was a real treat and added a great sense of relaxation, and the gym was well equipped and spacious. That said, I did agree with some of the previous reviews. For a five-star hotel, there were a few things that didn’t quite meet expectations. Soundproofing was an issue—despite staying in a cabin, we could hear pretty much everything from the unit next to us, including talking, walking, and even sneezing. The room itself was nicely set up, with high-end bathrobes, plenty of towels, and useful kitchen essentials. Unfortunately, we later realized that one bottle of water had been refilled with tap water, which we had partially consumed before noticing it wasn’t a s

5 months ago